Dear WRooi
Thank you for your response.
Firstly, we like to address the tone that WR has taken in replying to the suggestions we provided upon WRooi's own request.
It was our understanding that WRooi had accepted full responsibility for the many negative outcomes that came about as a result of their numerous failures to date. The tone that WRooi has decided to take in response to us is not only disparaging and sarcastic but also telling in terms of how WRooi have created the problems which we sought to assist, in some small part, in rectifying.
We have listed some extracts here for your consideration;
"Oh dear, you were doing so well and now you're starting to sound like that donkey chap from the 3rd post"
"Do we wait for coaches to create videos? Do we base it on the sheer volume of squealing?"
"Noted. We await your suggestion as to who should replace the naughtiest,
most biased and worst cheating referees (and TMOs) with anticipation."
"...we'll give him lots of demerits and replace him immediately . . . ummm .
. . with who? Who should we replace the naughty ones with?
Perhaps, as seems to be the case all too often where WRooi are involved, it's not the organisation itself which is at fault, but rather that certain individuals within the organisation continually manage to find new ways to act in an unprofessional manner and/or are responsible for derelection of duties.
Nonetheless, Plumbland Rugby Union do wish to stick to the task at hand.
However, while we would like to continue the discussion RE the RULE and protocol changes that we suggested, we will only do so if WRooi is willing to replace the rude and sarcastic person that is their representative in this regard. You may also want to review the decision to hire said person in the first place. We do hope that WRooi's benchmark for hiring referees is higher, much higher.
As a show of good faith, we would like to welcome said representative to our offices in order that we may provide Customer Facing training, free of charge and with the best intentions.
We look forward to hearing from you.
Kind regards
PLRU