We went to watch the Stormers play the Bulls at Newlands on Saturday, as we have done for many years to support our rugby team.
It was very disappointing, to say the least, that the ‘big’ screen was not working. I have to put the word big in quotes because the Newlands screen is so out-dated and technologically deficient that watching it has never been as easy thing to do. Most of our rugby stadiums in South Africa have large HD television screens that enhance the viewing experience for the loyal spectators who pay their hard-earned money to watch their teams at their home ground.
But not WP Rugby at Newlands. Despite having the most loyal supporters in world rugby and the largest crowds for any provincial team in the world, the disrespectful and arrogant management of Newlands and Board of Western Province Rugby do not think the gate-takings that brings them in more cash than any other union should be used to reward those loyal locals by offering them a 21st Century screen to enhance their regular experience at the ground.
It has never been a good enough screen.
And now, on Saturday, even that miserable low-tech, low-definition, analogue small screen did not work at all. Not only did the screen not work but there was no sound for the sponsors dancing troupe before the match.
Spectators love to watch replays of moves and scores. The new World Rugby/SANZAAR rules allow refs to consult the ‘Big Screen’. Even players like to have a quick look at their moves. But this was impossible at Newlands on Saturday. (And very difficult on any normal game day.)
This is just not good enough. Thelo Wakefield and Mark Alexander, you should both hang your heads in shame. What are you doing in your positions, if you can’t ensure that you get even such a basic thing right? You should be acutely embarrassed that you believe you can treat your good supporters in such a patronising and disrespectful manner. WP Rugby is not a Mickey Mouse rugby union, or a high-school Glee Club, so you two ‘executives’ should stop behaving as if it is. Have either of you got any shame at all?
There are simply no excuses for such failures. You cannot say it was the first game of the season. You cannot say you didn’t know. You cannot say anything. You DID NOT even offer an apology on the, mysteriously still working, PA system.
Did any one bother to check the screen and music systems after you switched off the lights at the end of last season?
Thelo Wakefield and Mark Alexander, you have failed your loyal supporters, you have failed your fantastic players, you have failed your more deserving dancing troupe and you have failed your big-spending sponsors, DHL and the other sponsors.
You are telling spectators to rather stay at home where they will get a more enjoyable experience. Should we stay away until the screen is fixed? Or until it is replaced? You obviously don’t give damn about this abject failure.
Jannie Durand, CEO of Remgro, please will you do something about this? It is clear Wakefield and Alexander do not care how badly they treat the union, players, sponsors or supporters.
We expect to see an immediate public apology by these two executives. And a new HD screen that enhances the experience of all spectators


